Web Site User Agreement
This Web Site is owned and operated by The Fortress Resort and Spa, hereinafter, as and when the context so requires, called and referred to as "The Fortress Resort and Spa." By accessing and using this Web Site, you agree to be bound by the terms and conditions of use, set out herein. The attached terms of online reservations shall apply, when you make your reservations or purchases online and shall form part and parcel of this Agreement. The Principles of Data Protection of The Fortress Resort and Spa is also annexed hereto for your reference.
01 May - 31 July & 01 Sept - 19 Dec
Cancellation within 14 days prior to arrival will be charged 50% of the room nights booked. Cancellation within 72 hours prior to arrival will be charged 100% room nights booked.
11 Jan - 30 April & 01 Aug - 31 Aug
Cancellation within 21 days prior to arrival will be charged 50% of the room nights booked. Cancellation within 72 hours prior to arrival will be charged 100% room nights booked.
20 Dec 11 to 10 Jan 12
Cancellation within 30 days prior to arrival will be charged 100% of the room nights booked.
On request – chargeable
Children over 12 years of age will be charged adult room and meal rates, and 50% discount will be applicable for kids. Infant cots are provided free of charge and must be booked at the time of reservation.
These General Terms & Conditions apply to reservations and/or orders made personally using the worldwide web The Fortress Resort and Spa Web Site hotel reservation system. Reservations and/or orders are binding, once the details have been confirmed.
You may use this Web Site in accordance with these terms and conditions for lawful and proper purposes complying with all applicable laws, regulations and codes of practice in Sri Lanka and/or other jurisdictions from which you are accessing the Web Site.
In particular you agree you will not
Where The Fortress Resort and Spa believes in its absolute discretion that you are in breach of any of these terms and conditions, without prejudice to any of our rights at law or otherwise, we reserve the right to deny you access to this Web Site.
All trademarks, service marks, copyright, database rights, and other intellectual property rights in materials on this Web Site as well as the organization and layout of this Web Site together with the underlying software belong to The Fortress Resort and Spa or its licensors. The trademark, service mark and logos of The Fortress Resort and Spa and its licensors must not be used, modified or adapted in any way without the prior written authorization. The material on this Web Site and the underlying software codes may not be copied, modified, altered, published, broadcast, distributed, linked to another Web Site, sold or transferred in whole or in part without an express written permission. However, the information contained here may be downloaded, printed or copied for your personal non-commercial use.
This Web Site has been compiled in good faith by The Fortress Resort and Spa. No representation is made or warranty given, either expressed or implied as to the completeness or accuracy of the information that it contains, that it will be uninterrupted or error free or that any information is free of bugs, viruses, worms, trojan horses or other harmful components.
To the maximum extent permitted by law, The Fortress Resort and Spa disclaims all implied warranties with regard to information, products, services and material provided through this Web Site. All such information, products, services and materials are provided "as is" and "as available" without warranty of any kind.
This Web Site may contain links to Web Sites operated by third parties. Such links are provided for your reference only and your use of these sites may be subject to terms and conditions posted on them. The Fortress Resort and Spa’s inclusion of links to other Web Sites does not imply any endorsement of the material on such Web Sites and The Fortress Resort and Spa accepts no liability for their contents.
By accessing this Web Site you agree that The Fortress Resort and Spa will not be liable for any direct, indirect or consequential loss or damages of any nature arising from the use of this Web Site, including information and material contained in it, from your access of other material on the Internet via web links from this Web Site, delay or inability to use this Web Site or the availability and utility of the products and services.
You further agree to indemnify, hold The Fortress Resort and Spa, and its service providers harmless from and covenant not to sue The Fortress Resort and Spa for any claims based on using this Web Site.
The Fortress Resort and Spa may make improvements and/or changes in the products, services and prices described in this Web Site at anytime without notice. Changes are periodically made to the Web Site. The Fortress Resort and Spa may amend these terms by posting the amended terms on this Web Site. Continued use of this Web Site following such changes shall constitute your acceptance of such changes.
You represent you are of sufficient legal age to use this Web Site and you possess the legal right and ability to enter into this Agreement and use this site in accordance with all of the applicable terms and conditions and create binding legal obligations for any liability you may incur as a result of the use of this Web Site under your name or account including, without limitation, all use of your account by others including minors living with you.